After the disappointment of my nixon purchase, I went on the hunt for a new pair of headphones. After a lot of googling and research, I stumbled across the DJ Warehouse website. A great, Australian website for headphones and DJ’ing gear, and, it so happened at the time, was having a sale on the Aerial7 Chopper2 headphones. From memory they were around $50 on sale from the normal price of $100. This immediately caught my eye and I then went on the web hunt for reviews of the headphones.
Now at the time, there weren’t that many reviews on it, I think maybe 1 or 2, but they were both positive so I decided to pop them.
Cause they were only coming from Sydney they came pretty quick, I immediately plugged them into my iPhone 3G and fired them up, and, WOW! They sounded unbelievable. So, here’s the review
Sound:
One word, WOW! Now, if you’re an audiophile who strives for exact and accurate reproduction these headphones may not be fore you, because the bass is PHAT on these headphones. It’s the only way I can describe it, it’s like have a sub woofer on your ears. If you like your music with phat bass lines that these are for you. Having said that though it doesn’t lack in the mids and highs at all, it’s just that the bass is awesome on these. Because of these sorta emphasis on bass with these headphone, prolly wouldn’t recommend it for DJing or studio work either. And even though they come with an adapter so you can use them with your computer for skyping and stuff, wouldn’t recommend it for that either because the other ends sounds sorta muffled from the bass amplification. But to listen to music, these are absolutely AWESOME!
Aesthetics:
I ended up going for the Verde colour scheme. The green is throwback classic, sorta like British racing car green, and the gold colour on the metal bits is just the right amount of bling. These headphones are head turners, for all the right reasons.
Comfort and fit:
Definitely no complaints here. These are super comfy. Padding around the earpieces is plush, and the leather lining is nice and soft. A big plus for me is the wide fit of the band. My mrs has got a pair of wesc headphones, and I find the narrow headband uncomfortable, not only to wear but to hang around my neck too. The ear cups go over the whole ear, and create a great noise isolation seal. The only negative point with the comfort of these headphones is wearing them on a hot day. With these, and any over the ear headphones, you’ll find that they get a bit sweaty and uncomfortable, but conversely they’re excellent earmuffs on a cold day!
Functionality:
As I touched on before, these have a built-in mic with a mic button for use with the iphone. With the headphones you get an adapter for use with a PC for skype and stuff too. The mic quality in calls is clear, and the mic button works as it should. I used the mic button all the time, not just for answering calls, but also for controlling ipod functions on my iphone.
Build quality:
Not much to complain about here. I’m about anal about my stuff though, so I don’t really toss em about but I’m pretty sure they’re hold up to some abuse. The only complaint I’d have is the headphone jack, personally I would’ve liked to see these with either a right-angled headphone jack or a braided cord. It has a standard sorta rubber/silicon insulated cord and jack, and if your like me and like to keep your iphone in your front pocket, I’d go ahead and put a bit of extra heat shrink tubing around the jack and a bit up the cord to stop it from splitting around the top of the jack. I’ve already got into the habit of doing this with all my headphones because I found that that’s the spot they always tend to fail.
The phone upgrade:
A few months ago I upgraded from my old trusty iPhone 3G to the new iPhone 4, and it wasn’t good.
Now I’ve got conflicting reports as to the exact cause of the issue, some say that it’s because the metal ring around the headphone port of the iphone 4 causes a short with certain types of plugs, some say its because apple have changed the design of how the inline mic functions, but basically, everything goes wrong.
What happens is that:
a) The mic no longer works in calls, all the other person hears is muffled garble.
b) The mic button no longer works as it should, hitting the mic button just seems to make the volume go up and down by itself really quickly.
c) It’s like the mic is always on. Not like as in always on, but basically the phone registers noise coming through the headphones as a button press or something, so on a windy day the volume goes up and down all the time seemingly by itself.
When I first discovered this issue I hit the net, found out there were a few other 3rd party headphones that had the same issue, like the skull candy full metal jackets, and the bose earphones as well. I called up apple support about the issue and they said that they were aware of it and it may be fixed in the next firmware. When I asked, “Oh, can you fix this sorta thing in the firmware” the support agent replied, “Anything is fixable in the firmware”.
So I called up DJ warehouse and let them know about the issue too, just in case anyone else came across it. They were so helpful and offered me a replacement. Even though I had had the headphones for a couple of months, they staff member there said that if I wanted too I could just send up the choppers and swap them for something else. Now even though I didn’t take them up on this, because I love the way these headphones sound, I thought this was awesome customer service, so props to them.
I also contacted Aerial7 about the issue, and they hadn’t heard about the issue yet. This is what they said:
“ Thank you for bringing this to our attention. This could be a software issue, we haven't heard about this issue from anyone else. We will provide this information to our design development team to look into it.
Thank you again for letting us know and thank you for your support!"
They then followed up with this:
"Apple had a change its design. Our design development team is working to fix this and our new production of Chopper2's will have this fixed moving forwards. The new production of Chopper2's will take place early next year. We haven't had to many people come forward with this, its the small metal ring around which causes it to short out. Your headphones are perfectly fine, its just the change that Apple made in the new iPhone.”
So… that was that. Not much I could do. So I ran a couple of layers sticky tape around the mic to help with the windy mic issue, this didn’t stop it entirely, but helped a bit. I also started to use them with the skype adapter included, the skype adapter separates the mic and headphone channels, so this eliminated all the mic related issues cause it cut the mic out completely, only down side was this massive clump of cable in my pocket with the phone.
So months had passed, and I had just sorta grown to accept the fact that my headphones were no longer perfect for me. The mic didn’t work, the mic button didn’t work, they were just good sounding headphones. I kept searching the net, looking for a solution, and came across this adapter I thought I could use. Now the cause of the issue was in fact the metal ring, this may have fixed it. Before I went ahead and ordered it though I thought I’d shoot aerial 7 another email to see if they had found any solutions for this issue. This is what they had to say:
"Are you located in the US? If so you can always return them to the address below along with this email chain and I can send you a new and improved Chopper2!!"
I was like wow! This is awesome.. but also.. disappointing… because I thought that I couldn’t take them up on the offer. Being on the other side of the world in Australia and all. So I emailed them and let them know I appreciated the offer, but I was in the Australia, and this is what they had to say:
"Hey Lex,
What is your address? I'll send you a pair anyways! "
I was like “WOWWWWWW!!!!”. Now here are some guys that stick by their products. They’re prepared to send a replacement set of headphones to some dude on the other side of the world. Now that is customer service. As it stands today, I’ve got a new pair of new and improved Chopper2 headphones on the way. As for the colour scheme I’m getting, I’m not sure. Sadly they don’t make the verde’s in the new and improved version, so I requested the snow colour. Now I’m not sure if I’ll get the snow colour, but I’m not one to look a gift horse in the mouth, so I’d be happy with anything. I can’t wait to get my PERFECT headphones back, these chopper2’s are everything I look for in a pair of day-to-day headphones for use with my iphone. GREAT sounding, inline mic, mic button control of the ipod. PERFECT!